Our quality commitment
Labels and sustainable tourismDo you want to prepare your vacation with complete peace of mind and travel with a light heart? The tourism office Rives du Morvan is constantly engaged in different approaches in order toimprove visitor satisfaction, tourism providers, partners or communities. Discover our commitments for sustainable tourism.
The Quality Tourism brand
Since 2019 and renewed for the 2nd consecutive time in 2023, the Tourist Office has obtained the QUALITÉ TOURISME ™ brand, the only state brand awarded to tourism professionals for the quality of their welcome and services.
To obtain this certification, we successfully completed a quality assurance process that meets the essential requirements for your satisfaction. As a mark of trust , our services are regularly subject to unannounced and independent audits. This recognition allows you to rely on us with complete confidence.
Because it addresses the entire tourism sector, Qualité Tourisme ™ supports you throughout your stay: accommodations, restaurants, attractions, sports and leisure activities, tourist offices… You can plan your vacation with complete peace of mind because our Tourist Office is committed to:
- a personalized welcome,
- qualified, clear and precise information,
- competent and attentive staff,
- a comfortable place,
- taking your opinions into account and processing your complaints,
- continuous improvement of services and benefits.
Currently, theOur Tourist Office Rives du Morvan is committed to the Destination of Excellence certification process, which succeeds the Qualité Tourisme label.
More information on Quality TourismTourist Office classification
The Tourist Office Rives du Morvan belongs to network of Tourist Offices of France® and is classified in category I. The classification of Tourist Offices, created by the ministry in charge of French tourism, is a sign of national recognition which guarantees consistency and homogeneity in the services offered to you by our Tourist Office.
By this classification in category I, the Tourist Office Rives du Morvan undertakes, among other things, to offer you expanded services in order to always better welcome you, advise you and satisfy you.
A destination committed to sustainable tourism
The Tourist Office Rives du Morvan is mobilized in its efforts regarding sustainable development,. We implement eco-friendly actions in our daily lives and we are committed to taking actions that respect the environment, whether in our attitude (turning off the lights during our breaks), on the waste management (paper recycling), in the reduction of digital pollution (eco-designed website) or in the selection of our suppliers (Imprim'Vert label on our documentation).
We are also committed to raising awareness of sustainable tourism among our visitors. To make waste sorting easier, very practical tools are available: a short sorting guide and a household waste collection calendar. Even on vacation, waste doesn't take a break!
Protected natural areas , remarkable biodiversity , delicious local produce… Our region celebrates a gentle way of life and simple, authentic pleasures: values we want to share with you and strive to preserve! So we're counting on you to participate, in your own way, in protecting our home and your holiday destination by adopting these simple eco-friendly practices:
When you are out for a walk :
- Take a bag and keep your trash with you until you find a trash can
- Do not smoke and don't light fires in forests
- Respect the fauna and the flora
- Follow the marked paths and respect surrounding fences and crops.
Learn more with the Hiker's Charter
When you are at your accommodation :
- Think about sorting, a practical sorting guide is available at the Tourist Office, do not hesitate to ask us;
- Prefer them showers in the baths;
- Use environmentally friendly products ;
- Think of turn off the lights when you leave a room;
- Close the water tap tightly after each use;
- During the doggie's walks, take a bag to collect their droppings, and then throw them in the trash;
- Eat local! The Tourist Office provides you with a guide with all the local producers and artisans in the area.
Accueil Vélo Label
In order to offer cyclists a quality welcome and dedicated services during their journey, our three tourist information offices located along the Canal du Nivernais and on the heights of the Morvan ( Cercy-la-Tour, Châtillon-en-Bazois and Luzy ) have committed to the Accueil Vélo approach and obtained their label.
The Accueil Vélo label is a guarantee for you as a cyclist:
- To find us near a cycle route.
- To have equipment suitable for cyclists: repair kit, bicycle pump.
- To benefit from a warm welcome (useful information and advice: itineraries, weather, etc.).
- To have services adapted to cyclists.