Our quality commitment

Labels and sustainable tourism

Do you want to prepare your vacation with complete peace of mind and travel with a light heart? The tourism office Rives du Morvan is constantly engaged in different approaches in order toimprove visitor satisfaction, tourism providers, partners or communities. Discover our commitments for sustainable tourism.

The Quality Tourism brand

Since 2019 and renewed for the 2nd consecutive time in 2023, the Tourist Office obtained the mark TOURISM QUALITY™, the only state mark awarded to tourism professionals for the quality of their welcome and their services.

To obtain the mark, we successfully followed a quality oriented complies with the essential requirements to your satisfaction. Pledge of trust, our services are regularly subject to unannounced and independent inspection. This sign of recognition therefore allows you to call on us with complete confidence.

logo Quality tourism2 - Rives du Morvan Tourism

Because it is aimed at the entire tourist reception chain, Qualité Tourisme Label™ accompanies you throughout your stay: accommodation, catering, places to visit, sports and leisure activities, tourist offices, etc. You can plan your vacation with complete peace of mind because our Tourist Office is committed to:

  • a personalized welcome,
  • qualified, clear and precise information,
  • competent and attentive staff,
  • a comfortable place,
  • taking your opinions into account and processing your complaints,
  • continuous improvement of services and benefits.
More information on Quality Tourism
Network of French Tourist Offices

Tourist Office classification

THETourist Office Rives du Morvan belongs to network of Tourist Offices of France® and is classified in category I. The classification of Tourist Offices, created by the ministry in charge of French tourism, is a sign of national recognition which guarantees consistency and homogeneity in the services offered to you by our Tourist Office.

By this classification in category I, the Tourist Office Rives du Morvan undertakes, among other things, to offer you expanded services in order to always better welcome you, advise you and satisfy you.

A destination committed to sustainable tourism

The Tourist Office Rives du Morvan is mobilized in its efforts regarding sustainable development,. We implement eco-friendly actions in our daily lives and we are committed to taking actions that respect the environment, whether in our attitude (turning off the lights during our breaks), on the waste management (paper recycling), in the reduction of digital pollution (eco-designed website) or in the selection of our suppliers (Imprim'Vert label on our documentation).

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We are also engaged in a process of awareness of sustainable tourism to our visitors. Of the protected natural areas, a biodiversity remarkable, good local products... Our territory advocates the sweetness of life, simple and authentic pleasures: values ​​that we wish to share with you and that we seek to preserve! So we are counting on you to participate, on your own scale, in protecting our place of life and your vacation spot with these few simple eco-gestures to adopt:

When you are ride :

  • Take a bag and keep your trash with you until you find a trash can
  • Do not smoke and don't light fires in forests
  • Respect the fauna and the flora
  • Follow the marked paths and respect surrounding fences and crops.

 

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When you are at your accommodation :

  • Think about sorting, a practical sorting guide is available at the Tourist Office, do not hesitate to ask us;
  • Prefer them showers in the baths;
  • Use environmentally friendly products ;
  • Think of turn off the lights when you leave a room;
  • Close the water tap tightly after each use;
  • During the doggie's walks, take a bag to collect their droppings, and then throw them in the trash;
  • Eat local! The Tourist Office provides you with a guide with all the local producers and artisans in the area.

 

Bike Home Logo - Rives du Morvan Tourism

Cycling Home Label

 

In order to offer cyclists a quality welcome and dedicated services during their roaming, our two tourist information offices located along the Canal du Nivernais in Cercy-la-Tour and Châtillon-en-Bazois have committed to the process. Home Cycling and obtained their label in 2023.

The Accueil Vélo label is a guarantee for you as a cyclist:

  • To be less than 5 km from a cycle path.
  • To have equipment suitable for cyclists: repair kit, bicycle pump.
  • To benefit from a warm welcome (useful information and advice: itineraries, weather, etc.).
  • To have services adapted to cyclists.